Articles on: About Subscriptions

Can I have support on subscription data?

About Subscription Data Support

Technical Support is a feature only included in Advanced Plans - only Subscribers of an Advanced Plan are allowed to clear technical questions about the data with our support team, via email.

The terms of this technical support for our subscriptions can be found below:

Responses provided exclusively via Email

Responses provided by Intratec support team in 3 business days

Available while the subscription is active

Support limited to 2 man-hours from Intratec Experts (equivalent to 3 specific questions about the data) per quarter

Updated on: 02/29/2024