Articles on: About Subscriptions

Can I have support on subscription data?

About Subscription Data Support



Technical Support is a feature only included in Business Plans - only Subscribers of a Business Plan are allowed to clear technical questions about the data with our support team, via email.

The terms of this technical support for our subscriptions can be found below:

Responses provided exclusively via Email

Responses provided by Intratec support team in 3 business days

Available while the subscription is active

Support limited to 2 man-hours from Intratec Experts (equivalent to 3 specific questions about the data) per quarter

Updated on: 12/12/2022